Step 1: Select "Delivery" or "Pick Up" as the type of order.
Step 2: Look for the desired cuisine, product, or store/restaurant.
Step 3: Locate/Write down the item(s) and quantity preferred.
Step 4: Place them in your cart.
Step 5: Check your cart to make sure you have everything you need.
Step 6: Click the "Check out" button.
Step 7: Make sure you enter your address correctly in order for it to be delivered as soon as possible.
Step 8: Select a payment method for your order.
Step 9: Finally, press the "Place Order" button.

If necessary, you can contact the assigned courier through the order's chat room.

After you've finished shopping, go to the "Checkout" page and enter the promo code in the "Promo Code" section, then click the arrow. Only two payment methods will be available: online and wallet.

You cannot use the cash method when using a promo code.

Thank you for downloading and using the Shgardi app.
You can visit our page on Twitter https://twitter.com/ShgardiKSAor via Shgardi app, check the "Offers Page".

To ensure the quality of our service, we provide a chat room through the live order so you can communicate with our courier. Please communicate only through this channel.

You can use your bank account as a payment instrument on our platform or pay cash upon delivery.

To process your online transaction of directly paying for your order or charging up your app wallet, you can use Visa, MasterCard, MADA, or Apple Pay.

Orders will be placed with the funds charged to your app wallet. If you enabled the "Pay with wallet first" setting. This option can be enabled or disabled via the "Wallet" page.

You must have sufficient funds on your credit, debit, or app wallet to complete an order payment.

Recharging the wallet is by logging into your personal account Then go to the wallet and click on “Recharge the wallet” and add your card data.

Once you accept the order from Al-Shgardi and go to the store and explain to you a purchase in the conversation and attach it to the invoice with the order, you can pay in this case 

Thank you for downloading and using the Shgardi app.
Your understanding is highly appreciated. If you've placed an order, our app is looking for a courier to be assigned to your order so that it can be delivered as soon as possible.

Change payment method

• Unfortunately, once you've placed your order, you can't change the payment method because it will affect both the store's and restaurant's as well as the courier's experiences.

Modify my order

• Our app cart is completely customizable and modifiable, and you can make any necessary additions or removals before placing your order. As a result, once an order is placed, it cannot be changed.

Incorrect location (store/delivery)

• Unfortunately, the address for the desired store or delivery location cannot be changed once you have placed your order because it will affect the distance between both locations and thus the required delivery fee.

We are honored to have you work with us as Shgardi and partner of success,

First, please download the Shgardi application "white icon"

Download the Shgardi app for iPhone:
https://apps.apple.com/us/app/shgardi-captain-%D9%83%D8%A7%D8%A8%D8%AA%D9%86-%D8%B4%D9%82%D8%B1%D8%AF%D9%8A/id1459841733

Download the Shgardi app for Android:
https://play.google.com/store/apps/details?id=com.mnasat.nashmi.courier

Second: Register with your mobile number that you will work with. "This issue should be available to you during business hours so that we and customers can
communicate with you through it." Then you enter your full information correctly (correct name, personal photo, ID photo, driving license)

Third: Please enter your account number at Saudi National Bank (Al-Ahli Bank) to be able to transfer your funds from the app wallet to your bank account
"This is the withdrawal method available in the app".
The account number consists of 14 digits, the IBAN number consists of two letters SA and then 22 digits.

Fourth: Watch the app demonstration video, and you can access it via the app's main menu.

Fifth: We kindly ask you to read the terms and conditions of the Shgardi app through the following link: https://shgardi.app/en/page/terms

Once you register with us in the app, your account will be reviewed, and when it is reviewed and approved by the unit in charge of Shgardi delivery partners,
you will be notified via the app that your account will be activated.
As a result, you will be certified to work with us and will be able to accept orders. We wish you the best of luck.

If you encounter a problem, we suggest:

• Lock the app and run it as the first option.
• If caught with you, delete the application and download it again.
• Finally, contact us so we can help you.